Contact

Contact Us

Thank you for visiting PawCareMart.com! We’re here to help with any questions about our pet products, your order, or general inquiries. Our friendly U.S.-based support team is dedicated to providing clear, timely, and helpful assistance.

If you need support, you can reach us through any of the contact options below.

Business Hours

Monday – Friday
9:00 AM – 5:00 PM (EST)

All messages are responded to during these hours to ensure prompt support.

Email Support (Recommended)

For questions about products, order updates, returns, or general inquiries, please email us at:
support@pawcaremart.com

We aim to respond  9:00am - 5:00pm EST

Phone Support (Order-Related Questions)

For urgent concerns regarding an existing order, you may reach us by phone during business hours:
+1 (813) 937-4041

Phone support is available Monday through Friday during our regular business hours.

Live Chat

For quick questions while browsing our store, use the live chat feature on our website. Simply click the chat icon at the bottom of your screen during business hours.

Contact Form

For non-urgent inquiries, you can also use the contact form on this page. Please provide accurate details so we can assist you efficiently.

Business Address

PawCareMart
777 N Ashley Dr, Unit 2007
Tampa, Florida 33602
United States

Please note: This is our office and mailing address. PawCareMart operates exclusively online and does not have a physical retail storefront.